MoneyPak Customer Service - Live Agent Support

MoneyPak Customer Service

Welcome to MoneyPak Customer Support Center

MoneyPak Customer Service Phone Number and Email.

MoneyPak Customer Service Phone Number:
1-586-277-1373

MoneyPak Customer Service Email Address:
support@en-moneypak.com

Contact MoneyPak

Green Dot MoneyPak Website:
www.en-moneypak.com

MoneyPak by Green Dot Help Center:
Visit contact page

Corporate Office Address:

Green Dot Corporation
PO Box 5100 3465 E. Foothill Blvd.
Pasadena, California 91117-010
United States

WHAT CAN WE HELP YOU WITH?

You can reach out to MoneyPak customer support by dialing 1-586-277-1373. Their dedicated team is available seven days a week 24 hours a day. Contact them during these hours to speak with a live representative who can assist you with any questions or concerns regarding MoneyPak services.

Green Dot MoneyPak offers the convenience of contacting customer service through a chat feature on their website. By visiting the Green Dot MoneyPak website and navigating to the "Contact Us" or "Chat With Us" section, you can access the chat option. Available 7 days a week from 5 am to 9 pm PST, MoneyPak live chat allows you to engage in real-time conversation with a representative who can assist you with your inquiries or concerns.

Buy a MoneyPak online here or at thousands of retailers nationwide, including 7-Eleven, CVS, Dollar General, Rite Aid, Walgreens, and more. After purchase, scratch off the secure MoneyPak number on the back of the package to get started.

MoneyPak store locator logos

Here are some steps for using a MoneyPak:
  1. Buy a MoneyPak here or from a participating retailer, such as 7-Eleven, CVS, Dollar General, Rite Aid, or Walgreens.
  2. Scratch off the MoneyPak number on the back of the package.
  3. Deposit MoneyPak to your card without registration at en-moneypak.com.
  4. Follow the instructions to add your card and make your deposit.
  5. To send MoneyPak, provide the MoneyPak pin to the recipient.

 

MoneyPaks are cards sold by Green Dot Corp. that can move cash from a retail counter onto an eligible prepaid debit card. They can also work with some bank accounts. 

MoneyPaks can be used to send $20–$500 for a $5.95 flat fee. After the first monthly fee, the $7.95 monthly fee is waived if you direct deposit $500 or more in the previous monthly period.
To use a MoneyPak, you must:
  • Be at least 18 years old
  • Be a citizen or a legal alien residing in the U.S. or Puerto Rico
  • Have a working email address
  • Consent to receive text messages
  • Share location information from your mobile device 
MoneyPaks only work with activated prepaid or bank debit cards. Prepaid cards must be embossed with the cardholder's name.
MoneyPak hero

To reload a card with a MoneyPak, you can:
  1. Buy a MoneyPak here or at a participating store
  2. Add your Green Dot card
  3. Follow the instructions to make your deposit
You can also load a Green Dot card with a MoneyPak by:
  1. Using a debit card to purchase a MoneyPak
  2. Calling customer service at 1-586-277-1373
  3. Selecting the "reload with MoneyPak" option
  4. Entering the PIN on the MoneyPak card 

MoneyPaks can add cash to any eligible prepaid or bank debit card. They are accepted by most Visa, Mastercard, and Discover debit cards, as well as over 200 prepaid debit cards. Prepaid cards must be embossed with the cardholder's name.

MoneyPak Add Cash

According to MoneyPak's help center, MoneyPak can now be used to add money to a PayPal account.

To add cash to PayPal, you can:
  1. Go to your Wallet in the PayPal app
  2. Select Add Cash
  3. Select the store you're in
  4. Get a barcode
  5. Show the barcode to the cashier at checkout 
You can also link a Green Dot bank account to PayPal by adding GreenDot as a debit card in your PayPal account. Once linked, you can use PayPal's Instant Transfer feature to move funds from your Green Dot account to your PayPal account.
MoneyPak can be added to any eligible prepaid or bank debit card. It is accepted by most Visa, Mastercard, and Discover debit cards, as well as more than 200 prepaid debit card brands.
How to Add Funds to PayPal with MoneyPak

To add funds from a MoneyPak to Cash App, you can try the following steps:
  1. Enter the secure MoneyPak number and PIN from the package
  2. Select "Add Funds to Account"
  3. Choose "Cash App" as the destination

You can also add funds to a MoneyPak online by following the instructions in the account's “Add Money” section.

Go to MoneyPak website. Funds Transfer: Select "Add Funds to Account."Choose "Cash App" as the destination. Enter your Cash App account details and the transfer amount.

Deposit MoneyPak to Cash App - Transfer Money From MoneyPak by Green Dot Card to Cash App

If your MoneyPak has not been used, you can submit a refund request by filling out a the MoneyPak refund request form. Refund checks typically arrive in the mail 7 - 14 days after your refund request is submitted.
To request a refund for an unused MoneyPak, you can:
  1. Go to en-moneypak.com
  2. Fill out the MoneyPak refund request form
  3. Select Continue
  4. Send the form to MoneyPak customer service
  5. Check your email for a confirmation email
You may need to provide the following information:
  • MoneyPak number
  • Identification information, such as a government-issued photo ID
  • Receipt for the MoneyPak
Refund checks usually arrive in the mail 7–14 days after submitting a refund request. The purchase fee for MoneyPaks is not refundable.

Green Dot cannot issue a refund if funds have already been transferred, or if the MoneyPak is used.
MoneyPak Refund Request - Refund MoneyPak

MoneyPak Customer Care.
You can reach out to MoneyPak customer support by dialing 1-586-277-1373.
Their dedicated team is available seven days a week 24 hours a day.

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