ABOUT MONEYPAK

MoneyPak is a convenient way for friends and family members to deposit money to eligible prepaid and bank debit cards. Just purchase a MoneyPak at a store near you and visit MoneyPak.com to reload a card. Send cash to almost anyone's prepaid or bank debit card. Or friends and family can send you cash when you need it. Pick up a MoneyPak at a participating retailer and add $20 to $500 for $5.95, then go to MoneyPak.com to complete the transaction.

Send Cash quickly and easily, or deposit cash to any prepaid or bank debit card, all with MoneyPak.

Send Cash quickly and easily, or deposit cash to any prepaid or bank debit card, all with MoneyPak.

How it works

What is a MoneyPak?
Ways to use MoneyPak
Benefits of using MoneyPak
How does MoneyPak work?
Is MoneyPak safe to use?

Requirements for Use

What are the requirements to use MoneyPak?
Can MoneyPak reload a temporary card without a name embossed on it?

Fees & Limits

What are the fees for using MoneyPak?
What are the limits associated with MoneyPak?

Getting a MoneyPak

Where can I purchase a MoneyPak?
How do I purchase a MoneyPak?
Can I purchase a MoneyPak with a debit or credit card?

Depositing Money

How do I add money to a card with MoneyPak?
Which cards can I use with MoneyPak?
How long until my MoneyPak funds are loaded to my card?
How can I verify that the MoneyPak funds have been loaded?
Can I use a MoneyPak to add money to PayPal?

PREVENTING FRAUD

Preventing Scams

What can I do to keep from being scammed?
What should I do if I get a call that I think may be a scam?
How do I spot a MoneyPak scam?

Report a Scam
Additional Resources

PROBLEMS LOADING MONEYPAK

I’m having issues applying my MoneyPak. What can I do?
My MoneyPak applied successfully, but I don’t see the funds in my account

Common Error Messages

I received an error message that MoneyPak can only be loaded to personalized cards. What can I do?
I received an error message that I’ve hit a limit. What can I do?
I received an error message saying my card is not valid. What can I do?
I received an error message saying that the MoneyPak number I entered is not valid. What can I do?
I received an error message saying that the MoneyPak number I entered has already been used. What can I do?
I received an error message that the MoneyPak number I entered cannot be used yet.
I received a message that my request is “In Progress.”

Request for Additional Identification

I was asked to upload identification. How does the process work?

OTHER WAYS OF DEPOSITING CASH

How do I reload a prepaid card with cash at the register?
How do I load cash to my PayPal account?
How to I load cash to other online accounts?

How it works

MoneyPak Step 1  Buy a MoneyPak at thousands of retailers nationwide

MoneyPak Step 2  1st time users will enter a secure MoneyPak number

MoneyPak Step 3  Funds will be deposited to your card

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